Lord of the Rings Resin Ring Lamp – Wooden Hobbit Night Light

A: Rest assured! We know lighting can be delicate, so we offer 100% Protection. Simply take a photo of the damaged item and packaging, then contact us at support@lumiosastore.com within 48 hours of delivery. We will arrange a free replacement or a full refund immediately.

A: Yes! We offer a 30-Day Satisfaction Guarantee.

• For Quality Issues: Returns are completely FREE with no hidden costs.
• For Personal Preference: If you've changed your mind, items must be uninstalled and in their original packaging. A 20% restocking fee applies to cover professional electronic testing and repacking costs.
• Bonus: First-time customers enjoy a reduced 10% restocking fee on their first return!

A: Absolutely! To celebrate the New Year, we are running a "Buy 2+ Items = FREE Worldwide Shipping" promotion (valid until Jan 5th). We recommend ordering with friends or picking a second lamp for another room to save on international shipping costs.

A: Once we receive and inspect your return (usually within 2-3 business days), we will notify you of the approval. Your refund will then be processed back to your original payment method within 5-10 business days.